Riverview Has Disappeared!

[Lapaige46]

How weird is that. It's where I do my building and where I have my Saltwood House but today there's no Riverview at all???
My Saltwood house is in a saved game but if I go to the main menu, Riverview is no longer in the new game dropdown. It doesn't matter because I can still access it through my save, but I thought it was strange that it's just gone.

[MrsFlynn]

Need more detail than that. lol. Like what do you mean by disappeared? Like it's not listed in your main menu after you start the game?

If this is the case, look in your Saves folder to see what saves are listed:
\Documents\Electronic Arts\The Sims 3\Saves

Do you see your Riverview Save in there?  If not, did you may be move it somewhere?

You may need to check OneDrive, as sometimes things get moved to it. If your Riverview Save is found there, you can safely move it back.

Then turn off OneDrive to prevent this from happening again, as Sims 3 cannot see anything outside the \Documents\Electronic Arts\The Sims 3 folder.

Turn off, disable, or uninstall OneDrive
https://support.microsoft.com/en-us/office/turn-off-disable-or-uninstall-onedrive-f32a17ce-3336-40fe-9c38-6efb09f944b0

[MrsFlynn]

Ooooh Wait... Clue word... Riverview isn't in the dropdown menu....

Hmm... let me take some troubleshooting notes.

That may mean it was uninstalled somehow.

Have you checked your Downloads folder to see if Riverview is in there?
\Documents\Electronic Arts\The Sims 3\Downloads

If yes, check the launcher to see if it's in the Installed tab? Is it there?



If no, it may need to be reinstalled.

If you have Riverview in your Downloads folder, double-click the file and it should automatically start installing.

[Lapaige46]

I can access Riverview through my saved Saltwood House game. That's not a problem. The reason I asked the other day about saving a house, but not a game is because I was going to delete the game from my save folder, to keep it less cluttered, and start a new game in Riverview from the dropdown. But it's not showing up. Does that make more sense? I know I ramble a lot but I'm not always clear.

[Lapaige46]

Ooooh Wait... Clue word... Riverview isn't in the dropdown menu....

Hmm... let me take some troubleshooting notes.

You got it.

[MrsFlynn]

Yep I got it!! Still working on troubleshooting notes, but I did add some more info. Took a bit to get a launcher photo... Finding Riverview in that list was what took so long. lol

[MrsFlynn]

I've finished my troubleshooting notes.

I think I may have answered this, so please forgive the repeat.

Yes, you can delete your "build" save file as long as your house file has been saved to your library. The house can be found in the Show Empty Houses tab and can be placed in any save you choose.

[Lapaige46]

I got that. I checked in Sunset Valley and the house is showing up there. Too bad no one can afford it. But if I delete that game, then I can't start a new Riverview game.

[Lapaige46]

Now that you mention it, I *think* it used to be there but I just checked and now it's not.

There are 2 files in my World Caches folder - Riverview Sims pkg and Riverview objects pkg.
There are also some files from my various saves. I just can't start a new game unless I go back and d/l it again.

[MrsFlynn]

Ah okay. Yeah, unfortunately if you don't have your Sims 3 store content downloaded and backed up onto a usb key or external hard drive, you'll have to download it again.

We downloaded all our purchased Sims 3 store content a few years back and have been super thankful for that. As then I just grab a copy of the file from our external hard drive and reinstall it.