Riverview Has Disappeared!

[MrsFlynn]

Thank you for posting what's happening. I had a feeling it might "uninstall" itself. I've never had that happen, that I know of. I'm not entirely sure what to do to fix it.  As it sounds like my go-to fix of installing content into a new Sims 3 folder isn't working for you.

Well, guess what. Riverview disappeared again. I had to go back into the Downloads Dashboard and reinstall it. Best of all, my saves from yesterday are intact.

[Lapaige46]

I had the game shut down on me suddenly and when I started it up again, no Riverview. Back to the Downloads Dashboard and it came back. This is going to be a pain in the neck if I have to keep doing that but I'm trying to focus on playing my actual sims in SV right now instead of building in RV. I'm getting a bit frustrated there because I haven't yet installed any CC so there are a lot of things missing from my builds in Riverview. I am working on a Charleston house which has shutters. I was using CC shutters and thought I'd try to use in-game ones but they don't fit.

The kicky new hairdos I had for a couple of my gals are also gone. :::grumble:::

[MrsFlynn]

I got curious if I could find anymore information on the store content uninstalling itself. I found a couple of links worth noting. Though I think some of this information can be found on NonaMena's site.

Anyway, here's what I found:

Installed content not in-game!
https://steamcommunity.com/app/47890/discussions/0/846943514118184574

Run the game as Administrator - Right click your shortcut to Sims 3 and select Run as Administrator.

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Store Content Uninstalls itself
https://sims3.crinrict.com/en/2011/09/bug-store-and-custom-content-uninstalls-itself.html

Go to this folder: \Documents\Electronic Arts\The Sims 3\DCCache and find a file called missingdeps.idx. Delete this file. It’s a cache file that will be recreated on the next start of the Launcher.
Open your Launcher/game to see if you have your stuff back.

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Riverview not in drop menu despite having it installed
https://www.reddit.com/r/Sims3/comments/n4flmk

Go to the SigsCache sub folder:
\Documents\Electronic Arts\The Sims 3\SigsCache

You will find 2 files in there igs.bin and platform.bin. Delete those 2 files and relaunch the game.

[Lapaige46]

Thank you. I found those all earlier today. I spent the day reading everything I could find and nothing worked. I even reinstalled an old game from my old computer. I thought my store stuff was there but it was only TSR downloads but nothing from the Sims Store.

I moved the installed towns, Riverview and Union Cove, that I'd saved to the desktop and neither of them showed up. I think I'll go back to Rollercoaster Tycoon.

[MrsFlynn]

Silly question, but did you try uninstalling and reinstalling the game? That's the only thing I've seen suggested that I haven't personally suggested yet. As I like to try all the other tips first before a complete uninstall/reinstall of the game.

If you want to do that you can save your Sims 3 user folder to the desktop first before reinstalling the game. This way you don't loose any of your save files, CC, mods, Sims, downloads etc.

[Lapaige46]

I've actually done than a couple of times but was going to do it again. Missing store content seems to be a common problem. I read something yesterday in a post from 2017 which is slightly more current, about a content patch for 1.67 that was no longer available. I can't remember what it was actually for but someone was able to find it and posted the link. I tried that and nothing happened and the folder is empty. It was suggested that anti-virus software might be having an impact but I'm using the same anti-virus that I have on my other computer.
At one point yesterday (I think I might have mentioned it) I actually got Riverview to show up in my New Game drop-down but then Union Cove had disappeared.

I'm not exactly a computer whiz, but I'm no dummy either. I've been using computers since the first home system came out and I don't usually have a problem figuring things out (my husband was a career computer jockey so I learned by osmosis ), but this is defeating me. Since I don't have a lot on this computer, I might just do a full factory reset and start over.

[Lapaige46]

I've done a full factory reset of the computer and I'm now downloading my Sims games from Steam again. I'll see if I can download Riverview again and if it will install/stay installed. Then I'll start slowly loading in my saves to see if something there has messed things up. My d/l is at 80% so I figure it will take another hour to complete.

Steam has a sale on right now but unfortunately it doesn't include any of the Sims game.

[MrsFlynn]

Hopefully the factory reset of the computer and redownload/install of the game will help!! *Fingers Crossed!!*

Sims 3 doesn't go on sale as much as it used to on Steam. Specially since Steam got Sims 4.

[Lapaige46]

I downloaded Riverview and it worked. Then I downloaded Union Cove and they were both in there. I shut down, moved a Riverview save into the new saves file, booted up the game ... no Riverview. Went to the Download Dashboard and installed it again, but it didn't show up in the drop down. Union Cove is there.
Went back and removed the save, loaded the game up again, still no RV. I just don't understand why it's working fine on the old computer but not this one.

I give up.

[Sonshine]

Maybe something to so w/that computer's specs? Do you have the same OS on both comps?